At Mikal Arts, we aim to make your shopping experience smooth and enjoyable from the moment you place an order until it reaches your doorstep. This Shipping Policy outlines how we process, handle, and deliver your purchases.
Order Processing
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All orders are carefully reviewed and processed after confirmation.
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Processing includes product quality checks, packaging, and preparation for shipment.
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You will receive an email confirmation with your order details once your purchase is successfully placed.
Shipping Methods
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Orders are shipped through trusted courier and delivery service partners to ensure safe handling.
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The choice of courier depends on your location, service availability, and the nature of the items ordered.
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Once your order is shipped, you will receive a tracking number (if available) so you can follow its progress.
Packaging
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Every order is packed securely to protect the items during transit.
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Fragile and delicate items are given extra care to ensure they arrive safely.
Order Tracking
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For orders shipped with tracking services, you will receive tracking details via email once the package has been dispatched.
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Tracking updates may vary depending on courier partners and regional availability.
International Shipping
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Mikal Arts operates worldwide, and we are pleased to deliver to customers across the globe.
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Please be aware that international shipments may be subject to customs inspections and duties, which are the responsibility of the recipient.
Delays and Issues
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While we work closely with courier partners to ensure smooth deliveries, unexpected delays may occur due to weather conditions, customs, or other circumstances beyond our control.
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If your order is delayed or you encounter any issues with delivery, please contact us at [email protected] and we will assist you promptly.
Damaged or Missing Packages
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If your order arrives damaged, incomplete, or appears to be missing items, kindly reach out to us immediately at [email protected] with your order number and details.
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We will investigate the matter with our courier partners and arrange a replacement or resolution as quickly as possible.
Contact Us
If you have any questions regarding our Shipping Policy, please feel free to contact us:
Email: [email protected]